The Innovo range consists of 9 high efficiency gas storage water heaters with a capacity ranging from 11.7 to 31.3 kW and a volume of 160 to 380 litres. A load profile between XL and XXL can be attained depending on the appliance, while the ErP efficiency varies between 90 and 94%. The entire range has a maximum temperature setting of 85°C, and with a NOx output of under 37 mg/kWh, it complies perfectly with the strictest European guidelines.


  • Automatic gas/air premix burning system
  • Delivered with low-maintenance inert anodes
  • Flexible flue option allows installations to be placed almost anywhere
  • Construction of the heat exchangers limits scaling effect
  • External on-/off-switch
  • Voltage-free contact for general fault indication to BMS
  • Completely insulated, low standby losses
  • Suited for natural gas and butane/propane


  • Maximum set point of 85°C
  • Easy access for maintenance and service; all components are accessible through the front cover
  • Suitable for plastic flue material

Where to buy


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Below you can download our CE certificates or other certificates and/or declarations that may apply to the product.

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Below you can download the energy label of each water heater. This label shows the efficiency per device.

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Please find below flue parts information per unit. Each document contains all necessary information on configuration, parts and assembly.

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Below you will find Instruction Manuals with information about the installation, commissioning and maintenance of your installation.

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Here you can download the product cards per device.

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Below you can download our spec sheets. These sheets contain all possible information regarding technical specifications such as the load profile, input, draw-off capacity,  dimensions and installation options.

Ecodesign Specifications

Innovo Capacity Profile Energy efficiency class Energy efficiency
12-160 XL A 92%
20-160 XL A 92%
12-200 XL A 94%
20-200 XL A 91%
24-245 XL A 92%
32-245 XL A 92%
24-285 XL A 91%
32-285 XL A 90%
32-380 XL A 90%


Anyone who makes vital high-end equipment and considers user comfort a top priority must be able to guarantee and support the flawless operation of its products. Customer satisfaction throughout the life of the product. AO Smith offers an adequate service package: sizing, commissioning, service and maintenance.


What is the delivery time for this product?

For the delivery time of this product, it is best to contact our distributor, they can help you with this

How do I know which product is most suitable for my project?

You can always contact our Sales Engineers, they are happy to help you with this.

Where can I find information about products that are no longer in production?

In the Discontinued products you will find the information that is available about products that are no longer in production

Incentives for sustainability

The UK government provides different kinds of incentives for sustainability. Those rewards are given to both home owners and businesses.

Click here for more informations.

ROI for HE water heater?

Recover your investment quickly with a high-efficiency water heater. Know how here

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