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Warranty conditions
Please contact your local distributor for further follow up. The original rating plate and installation documents have to be provided at all times. A.O. Smith will reserve the right to inspect faulty water heaters and / or parts at site, at distributor warehouse or at plant in Veldhoven for further research and product improvement.
Warranty category I:
Product series: EES, EQ(H), TWI 35-130 + 45-190, TWI 35-200 + 45-200
Download warranty conditions | Category I
Warranty category II:
Product series: ADM, ADMP, ADMR, AH, AHD, BFC, BFM, BTI, EQ, IT, ITS, ITE, SGE, SGS, ST
Download warranty conditions | Category II
Warranty category IV:
Product series: Collectors
Download warranty conditions | Category IV
Warranty category V:
Product series: Pump stations, Smart Display, PHE (plate heat exchanger)
Download warranty conditions | Category V
Warranty category VI:
Product series: Innovo, ICW, DRE, DRE Plus, Enevator Store
Download warranty conditions | Category VI
Manufacturing date of my device
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Technical Support
Have you got more questions?Contact our technical service team.